Cookies

Cookie Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies.These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies.They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies.These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies.These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below:

  • PHPSESSID - This cookie enables websites to store serialised state data. This cookie is a reference to a unique session ID set by our website for the current browsing session. No personal data is stored in it. Expires after 1 session
  • cookieconsent_status - Stores the user's cookie consent state for the current domain. Expires after 1 year
  • cart - This cookie  allows a user to store (i.e. remember) items to be purchased This is a 'session' cookie that expires after 14 days.
  • site_currency - This cookie stores the currency of the product prices that the user should see due to the store id. Expires after 1 month
  • _ga - This cookie records page visits and sources so you can measure the performance of the site, through Google Analytics. Expires after 2 years. For more information about Google’s privacy policy, and details on how this cookie operates, visit: google.com/intl/en/policies/privacy.
  • visitor_id. - This cookie records page visits and sources so you can measure the performance of the site, through Live Chat Inc. Expires after 32 months. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • _gid - This cookie records page visits and sources so you can measure the performance of the site, through Google Analytics. Expires after 24 hours. For more information about Google’s privacy policy, and details on how this cookie operates, visit: google.com/intl/en/policies/privacy
  • lc_invitation_opened - This cookie keeps state of the LiveChat greeting - during chatting session on the web site, via Live Chat Inc. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • lc_sso8626659 - This cookie is used by communication protocol through Live Chat Inc, and expires after 3 years. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • lc_window_state - This cookie tells if window is minimised or not - during chatting session. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • autoinvite_callback - This cookie is used for proper handling JS Api and callback on_message - during chatting session. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • main_window_timestamp - This cookie is used to track app state between different tabs. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • notification[status_ping] – Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • recent_window – This cookie is used to track app state between different tabs. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • _livechat_lastvisit – This cookie is used to timestamp the last visit. Expires after 3 years. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • _lc_vv – This cookie tracks the live chat version. Expires after 1 session. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • message_text – This cookie tracks text typed by visitor before message is sent. For more information about Live Chat’s privacy policy, and details on how this cookie operates, visit: https://www.livechatinc.com/privacy-policy/#
  • c_user – Used in conjunction with the xs cookie to authenticate your identity on Facebook. Expires after 90 days. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • xs – Used in conjunction with the c_user cookie to authenticate your identity on Facebook. Expires after 90 days. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • pl – Used to record a decide or browser used logging in via Facebook platform. Expires after 90 days. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • m_pixel_ratio – Used to log performance. Expires after 1 session. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • datr – This cookie identifies browsers for purposes of security and site integrity. Expires after 2 years. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • fr – This is an advertising cookie used to improve delivery of relevant ads. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • presence – This cookie is for site features and services. Expires after 1 session. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • sb – Used to improve friend suggestions. Expires 2 years. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • dpr – Used to improve performance. Expires after 1 session. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php
  • act – Analytics and research. Expires after 1 session. For more information about FaceBook’s privacy policy, and details on how this cookie operates, visit: https://www.facebook.com/policy.php

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How to block or delete cookies

If you wish to block or delete cookies you can do this via your browser. All browsers are different so you may wish to visit www.aboutcookies.org which contains detailed guidance on how to block or delete cookies. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.